“As sister facilities in Schmidt Wallace Healthcare Management, Barfield Health Care and Albertville Nursing Home both submitted applications and were recognized as Silver Quality Award recipients in 2023. Using the Silver Criteria, we were able to identify and assess our key processes. After nearly three years of “pandemic panic" and all the challenges we were faced with, from fear for our residents to keeping up with the ever-changing requirements and staffing issues, it was such a validating experience to realize that we have consistently stayed true to our mission through it all. We exist to enhance the lives of those we serve, and, above all, we will keep our residents first.
In the midst of dealing with day-to-day issues, especially during COVID, it can be easy to overlook the good things. There were SO MANY good things! Of course, we also found opportunities! So, we made a list, prioritized the ones that were most important, and created action plans. We have now resumed all Customer and Employee survey processes that had been temporarily suspended, enhanced our Key Performance Measure, and created a Back-to-Basics Leadership training model to ensure our leader focus and facility approaches are anchored on a solid Quality foundation. We dedicate our Silver Quality Awards to the memory of Patti Wallace, our owner, founder, and a true quality champion."
Emily Tinsley
Albertville Nursing Home in Alabama
Skilled Nursing/ Rehabilitation
Barfield Healthcare in Alabama
Skilled Nursing/ Rehabilitation
Long term and post-acute care providers nationwide are improving lives and inspiring excellence daily through the American Health Care Association/National Center for Assisted Living (AHCA/NCAL) National Quality Award Program.
Visit
ahcancal.org/QualityAward and tell us how your Quality Award journey has impacted your residents, staff, and organization!
Be sure to
submit your 2024 Intent to Apply (ITA) in the Portal which is now open!